The Restaurant Services App

We Understand Restaurants

We understand the fast-paced demands of restaurant operations and the importance of reliable scheduling, quick communication, compliance, and minimizing downtime.

We Don’t Cut Corners

We believe thorough service matters. Our teams are trained to perform detailed, full-system cleaning and comprehensive follow-up reporting — not rushed, surface-level work.

Professional, Reliable Service

From scheduling and communication to on-site service and reporting, we focus on delivering a professional experience your team can rely on.

Long-Term Partnership

Our goal is to become a long-term operational partner your team can rely on. We have been a trusted partner to thousands of restaurants in the bay area for 30 years.

Detailed Follow-Up & Reporting

Organized reporting and documentation help your team stay prepared, informed, and inspection-ready.

Built for Multi-Location Operations

Whether you manage one location or hundreds, our systems are designed to keep your organization connected and informed.

Emergency Responsiveness

When urgent issues arise, our team is equipped to respond quickly and help keep your operation running smoothly.

Continued Investment in Better Service

We continuously invest in systems, tools, technology, and training to improve the experience we provide to our clients.

      EXCELLENT  
   Based on 110 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   dmbands 
 
 
 
 Trustindex verifies that the original source of the review is Google. great service !!
  
 
      Posted on Google  
   
   José henri Cab sanchez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Muchas gracias por el trabajo realizado hoy a Solfood el técnico eddie siempre realiza buen trabajo y está al pendiente de todos los detalles
  
 
      Posted on Google  
   
   Javier Perez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eddie siempre que realiza el trabajo es muy profesional y deja todo limpio siempre muy atento y siempre deja todo excelente
  
 
      Posted on Google  
   
   Willie Yang 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have use a lot of contractors. My experience with this company is reliable with very compatible price most of all the folks in office like Shannon has been on top of the project. Five star!!
  
 
      Posted on Google  
   
   Kathryn Vega 
 
 
 
 Trustindex verifies that the original source of the review is Google. Eddie did a fabulous job!
  
 
      Posted on Google  
   
   Classic Culinaire 
 
 
 
 Trustindex verifies that the original source of the review is Google. North Bay Restaurant services are always professional and on time. The quality of the work is fantastic. We will continuing  using they're services for the foreseen future.
  
 
      Posted on Google  
   
   Mike Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. They came and did what they had to do. They were very professional,
  
 
      Posted on Google  
   
   Sean Collins 
 
 
 
 Trustindex verifies that the original source of the review is Google. Outstanding in ground grease trap service.Handled both locations back to back. Friendly, clean and efficient. Thoroughly scraped and washed the traps.
  
 
      Posted on Google  
   
   Lucia Alvarez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Buen trabajo eduardo gracias
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

A complete service management platform built for our clients. COMING SOON!

The Restaurant Services App gives your entire team instant access to reports, scheduling, invoices, technician notes, approvals, notifications, and service history from any mobile or desktop device. Built for your business, refined for your convenience.

Available for mobile and desktop devices.

DOWNLOAD APP FOR ANDROID DOWNLOAD APP FOR APPLE ACCESS THE APP WEB PORTAL

Everything you need. one platform.

Scheduling & Service History

Track upcoming services, view completed jobs, and access your full service history anytime.

Real-Time Notifications & Updates

Multi-Location Management

Simple Invoicing & Secure Payments

Professional Service Reports

Receive detailed, professional follow-up reports after every completed service, including timestamped before-and-after photos, technician notes, service checklists, and recommendations. Easily review completed work, share reports with team members or inspectors, and maintain organized records for your facility.

Our reporting system also simplifies follow-up work by allowing your team to quickly review recommended repairs, maintenance items, or additional services directly within the platform. Easily request quotes, approve recommended work, and communicate with our team without the back-and-forth of emails, phone calls, or paperwork.

Built for Your Entire Team

Live Support

Centralized Communication

Service Requests & Emergency Dispatch

Quotes, Approvals & Recommendations

Mobile & Desktop Accessibility

Shareable Records

Why We Built This

We Understand Restaurants.

We understand the fast-paced demands of restaurant operations and the importance of reliable scheduling, quick communication, compliance, and minimizing downtime.

We Believe Service Should Be Easier.

Most service companies still rely on scattered emails, paperwork, text messages, and delayed communication.

We built the Restaurant Services App to create a simpler, faster, and more transparent way for our clients to manage their services.

This platform was designed specifically for restaurant operators, facility managers, office staff, and ownership teams who need instant access to accurate service information without the hassle.

This is more than an app — it’s our commitment to better communication, better organization, and a better overall client experience.

ACCESS ANYWHERE VIA MOBILE OR DESKTOP!

If you are an existing client, your our account has already been created for you!

Once available, Simply download the mobile app or log in through the desktop portal to get started.

If you are already listed as a contact on your company profile, you can access the platform by entering your mobile phone number or email to receive a verification code. If you do not receive a verification code, your contact information may need to be verified or updated. Please contact our office at (707) 824-9737 and our team will be happy to assist you.

Invite your team to download the App too!

Multiple users from your organization can access the Restaurant Services App – this way field staff, accounting, management, and front line employees can stay in the know!

Each user must be listed as a contact on your company profile and have their own mobile phone number or email listed in our system to securely log in and receive verification codes.

Additional contacts can be added directly within the app or by contacting our office for assistance.

Need help?

Contact support@teamnorthbay.com or call 707-824-9737

App User Guide

The App will now serve as our primary method of communication with your team.

Service reports, scheduling updates, quotes, invoices, notifications, and important service information will now be delivered through the platform rather than through traditional emails or text messages.

That’s why we’ve designed the app to be simple to use and easily accessible for everyone on your team — including managers, office staff, and receivables personnel — so the information your organization needs is always available in one centralized place.

Can I access the same app features on the web version?

Yes! We have designed the mobile and web versions of the app to make all features and functions available across all devices. This way your entire team can get access to the information they need, when they need it, no matter the platform.

The web portal works on all modern desktop and mobile browsers including Chrome, Safari, Edge, and Firefox.

How do I log in to the app?

Start by downloading the app from the Apple App Store or Google Play Store or by visiting …... Once you open the app, you will be prompted to log in.

If you are an existing customer and are listed as a contact for the business, your phone number and/or email should already be in our system, so please use the same mobile number or email address you provided to us. After entering your number, you will receive a verification code via text message or email. Enter this code in the app and you’ll be logged in and ready to access your profile.

If you are unsuccessful logging in to the app, please contact our office at 707-824-9737 or contact support@northbay.com to ensure that your mobile phone number is added to your account.

*Landline phone numbers can not be used to access the app.

What if I have trouble logging in to the app?

Please contact our office at 707-824-9737 to verify your login information Monday-Friday from 8AM-5PM.

Can I change my preferred language in the app?

Yes, the app is available in both English and Spanish. To change your language preference, navigate to the Settings tab, select Languages, and choose your preferred language.

Will I still receive my invoices and reports via email?

Yes. You will still receive notifications via email that will direct you to the mobile or desktop app.

When can I use the in-app chat to contact your team?

Our chat feature is available during our normal office hours from 8AM – 5PM Monday-Friday. If you have an immediate emergency, you can use the ‘request emergency services’ button on the service page any time of day.

How do I request to add or make a change to my service?

Our in-app chat feature allows you to connect directly with the appropriate service administrator for the type of service you are requesting. Simply send a message through the app and our team will assist you with adding services, adjusting your schedule, or making any necessary changes to your existing services.

Using the chat ensures your request reaches the right team member quickly so we can respond and make updates as efficiently as possible.

As always, you can call our office to speak to your service advisor, available Monday-Friday from 8AM-5PM.

How do I share my follow-up reports?

Once you open an individual follow-up report in the app, navigate to the bottom of the screen where you will see three icons.

Share Icon: Select the share button to access your phone’s apps and send the report by text or email.

QR Code Icon: Tap the QR code button to generate a QR code that can be scanned with any smartphone, allowing the report to be opened on another device. This comes in handy when sharing reports with inspectors and management, giving them instant access without digging through emails!

Download Icon: Select the download button to save the report as a PDF directly to your device.

These options make it easy to quickly share reports with team members, managers, health inspectors or anyone who needs access to the service information.

How do I update my profile?

To update your profile, navigate to the settings tab – from here you can update or add payment information, update your company contacts, manage notification preferences, and change your preferred language

Can multiple team members access the app?

Multiple users from your organization can access the Restaurant Services App. Each user must be listed as a contact on your company profile and have their own mobile phone number or email associated with their contact information to securely log in and receive verification codes.

Additional contacts can be added directly within the app or by contacting our office for assistance.

What if a team member leaves our company?

Company administrators can request removal of users and update contact permissions at any time by contacting our office or updating contacts directly within the app.

Is my information secure?

The Restaurant Services App uses secure encrypted technology to help protect your account information, payment methods, invoices, reports, and company data.

READY TO SIMPLIFY YOUR KITCHEN MAINTENANCE?
GIVE US A CALL!

Locations

North Bay Location
451 W 9th Street
Santa Rosa, CA 95401

East Bay Location
8538 Blaine Street
Oakland, CA 94621

Services

Hood Cleaning
Hood Repairs
Grease Trap Cleaning
Interceptor Pumping
Used Cooking Oil Recycling
Hydrojetting
Steam Cleaning

Areas We Serve

Alameda County
Contra Costa County
Lake County
Marin County
Mendocino County
Napa County
San Francisco County
San Mateo County
Santa Clara County
Solano County
Sonoma County

We Understand Restaurants

We Don’t Cut Corners

Professional, Reliable Service

Long-Term Partnership

Detailed Follow-Up & Reporting

Built for Multi-Location Operations

Emergency Responsiveness

Continued Investment in Better Service

A complete service management platform built for our clients. COMING SOON!

Available for mobile and desktop devices.

Everything you need. one platform.

Why We Built This

ACCESS ANYWHERE VIA MOBILE OR DESKTOP!

If you are an existing client, your our account has already been created for you!

Invite your team to download the App too!

Need help?

The App will now serve as our primary method of communication with your team.

READY TO SIMPLIFY YOUR KITCHEN MAINTENANCE? GIVE US A CALL!

READY TO SIMPLIFY YOUR KITCHEN MAINTENANCE? GIVE US A CALL!

We’re Here to Help

Locations

Services

Areas We Serve

READY TO SIMPLIFY YOUR KITCHEN MAINTENANCE?
GIVE US A CALL!

READY TO SIMPLIFY YOUR KITCHEN MAINTENANCE?
GIVE US A CALL!